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Step 1. Switch of the phone first.
Step 2. Press and hold the Power
key and the Volume Up key at the
same time and wait until you see
a Menu appear on the screen
before you release it.
Step 3. On the Menu, you will see
an option that shows DATA
WIPE/FACTORY RESET.
Step 4. Use the volume keys to
scroll down and select the DATA
WIPE/FACTORY RESET with the
Power key.
Step 5. Another Menu option will
appear and you will see a series
of NO's arranged vertically so
scroll down with the help of your
volume key and find DELETE ALL
USER DATA.
Step 6. Then use the Power key
to select it and wait for the
process to finish.
Step 7. When it is done, you will
be taken to the first Menu then
scroll to REBOOT PHONE NOW
and use the Power Key to Select
the option and wait for your
phone to REBOOT. Congratulations you did it!
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